Legal
Privacy policy
1. Data controller
Controller: Cortez Gestores. Professional address: Calle Monestir de Poblet 15, Oficina 35. Telephone: +34 695 441 743. Email: Jesenia.cortez@gestores.net.
This policy applies to personal data provided through this website and Cortez Gestores' contact channels.
2. Applicable law and principles
Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and digital rights and, where applicable, Spanish Law 34/2002 on Information Society Services and Electronic Commerce.
Data will be processed lawfully, fairly and transparently, limited to what is necessary, kept accurate, and protected by appropriate integrity and confidentiality measures.
3. Data processed and its source
We may process identification and contact details such as your name, telephone number and email, together with information included in your enquiry. Please do not send sensitive data unless it is necessary.
Data is obtained directly from you when you use the form, WhatsApp, telephone or email, or engage our services.
4. Purposes and legal basis
We use data to answer enquiries, prepare quotations, arrange appointments and provide the requested immigration, insurance, traffic or administrative services.
The legal basis is your consent when contacting us, pre-contractual steps or performance of the professional relationship and, where applicable, compliance with legal obligations. We do not make automated decisions or create profiles with legal effects.
5. Retention and recipients
Data is kept for as long as needed to handle the enquiry or professional relationship and afterwards for the statutory periods required to address possible liabilities.
Data is not sold or disclosed unless required by law or necessary to provide the requested service, for example to public authorities, competent bodies, insurers or professional collaborators. Providers processing data for Cortez Gestores are subject to appropriate safeguards.
6. Your rights
You may request access, correction, deletion, objection, restriction and portability, or withdraw consent, by writing to Jesenia.cortez@gestores.net and stating the right you wish to exercise. We may request reasonable information to verify your identity.
You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe processing does not comply with the law.
7. Security, links and changes
Cortez Gestores uses technical and organisational measures appropriate to the risk to protect data against loss, alteration and unauthorised access or disclosure.
Third-party websites linked from this site have their own policies. We may update this policy to reflect legal or processing changes; the version shown on this page is the current one.